Bought this for myself for Christmas and to help with skin redness and sensitivity. Had high hopes for this but was seriously disappointed on arrival.
1. Arrived with the wrong instructions enclosed and for another LED mask which looked identical in all but colour. So this made me have my doubts about this product straight away and made me investigate further. I contacted MZ skin and Current body. Turns out it was an error at the warehouse. On further investigation turned out the instructions were not for the MZ skins mask but it was for one you can purchase on amazon for £60/£90 which following several emails to MZ skin is made in the same factory as theirs. On further investigation looks like the MZ skin mask is exactly the same mask but sprayed gold with a super inflated price point. MZ skin claim theirs is different. It looks identical except the colour. Even the control is the same. Had the same number of lights also. So the jury is out on this one.
2. The videos and description on both the MZ skin website and current body make out you can sit and watch the TV, read etc while wearing this mask and it’s it’s super user friendly and convenient. No it isn’t and no you can’t. Your eyes must be CLOSED according to the instructions and cautions on the back of the box and following emails with MZ skin customer services they do recommend your eyes are closed although not totally necessary. They were very non comital when I emailed them about this and I was really not…
Rated 2 out of 5
Rated 1 out of 5
|Ease of Use||
Rated 1 out of 5
I'm really sorry to hear this! MZ's manufacturer accidentally put a leaflet inside their recent production of the MZ LED Mask - which they were notified of only after a certain number had been sold but this has since been rectified.
When using the MZ Mask you are not required to keep your eyes closed, it has been clinically tested as safe to keep your eyes open whilst treating with the device. But, we do find it is more comfortable to close your eyes whilst treating, as it boosts the relaxation you feel from this time-out!
With all beauty treatments, they do take time, and many devices can take 20 minutes to complete treatment 3-4 times a week. Beauty devices are a commitment, but they provide you with a break from your life to treat yourself and relax when you may not have had the opportunity before.
If you would like a mask to wear whilst moving around, I would recommend the CurrentBody Skin Mask as this mask is rechargeable and lightweight to stay against your face whilst completing daily tasks. The MZ Mask needs to be connected to the mains power whilst using.
I'm really sorry to hear that you have had a bad experience with this mask, but if there is anything further that we can do for you, please don't hesitate to ask.
Beauty Device Expert